Legal

Refund Policy

Last updated September 19, 2026

This policy covers purchases made through WaSubs checkout. Questions: contact@wasubs.com.

One-time payments

Once a one-time payment succeeds, it is not refundable. The buyer receives the WhatsApp invite for the access they purchased. Chargebacks and Stripe disputes follow Stripe’s process and may affect the seller’s account.

Monthly subscriptions

A buyer may cancel a monthly subscription from Manage memberships. After a buyer cancels, paid access continues until the end of the current billing period. The seller must not remove that person from WhatsApp while the period is still active, unless the member broke the group rules.

Group-rule violations

If a member breaks the group rules, the seller may report the member and cancel the subscription immediately. That cancellation does not create a refund for time already used. The seller should then remove the person from WhatsApp.

Access problems

If a paid invite never arrives, contact the seller first, then WaSubs support with the email used at checkout. WaSubs can help investigate access email and checkout records. We do not refund completed one-time payments.